Some Banks Are Not Processing Transfers Sent to Them
Oct 10, 12:04 CETIdentified - Some transfers from Kuda to FCMB are failing temporarily and we’re reversing all failed transactions. Please, don’t retry the transfer until the status update changes.
View ArticleSome Banks Are Not Processing Transfers Sent to Them
Oct 10, 12:34 CETIdentified - Some transfers from Kuda to Polaris Bank are failing temporarily and we’re reversing all failed transactions. Please, don’t retry the transfer until the status update...
View ArticleIBEDC Purchases are failing.
Oct 11, 10:47 CETResolved - This incident has been resolved.Oct 11, 09:49 CETIdentified - IBEDC purchases are currently failing. We’re reversing all failed purchases while we sort this out with the...
View ArticleService Degradation Affecting Transfers
Oct 11, 23:52 CETResolved - This incident has been resolved.Oct 11, 23:45 CETMonitoring - A fix has been implemented and we are monitoring the results.Oct 11, 22:58 CETIdentified - The issue has been...
View ArticleSome Banks Are Not Processing Transfers Sent to Them
Oct 13, 05:32 CETResolved - This incident has been resolved.Oct 12, 19:40 CETIdentified - Some transfers from Kuda to Zenith Bank are failing temporarily and we’re reversing all failed transactions....
View ArticleSome Banks Are Not Processing Transfers Sent to Them
Oct 14, 10:56 CETIdentified - Some transfers from Kuda to GTBank are failing temporarily and we’re reversing all failed transactions. Please, don’t retry the transfer until the status update changes
View ArticleService Degradation Affecting Transfers
Oct 16, 08:42 CETResolved - This incident has been resolved.Oct 16, 07:25 CETInvestigating - We are currently investigating this issue.
View ArticleSome Banks Are Not Processing Transfers Sent to Them
Oct 16, 16:45 CETResolved - This incident has been resolved.Oct 15, 20:41 CETIdentified - Some transfers from Kuda to GTBank are failing temporarily and we’re reversing all failed transactions. Please,...
View ArticleSome Banks Are Not Processing Transfers Sent to Them
Oct 17, 07:57 CETIdentified - Some transfers from Kuda to GTBank are failing temporarily and we’re reversing all failed transactions. Please, don’t retry the transfer until the status update changes
View ArticleSome Banks Are Not Processing Transfers Sent to Them
Oct 18, 00:23 CETResolved - This incident has been resolved.Oct 17, 21:21 CETIdentified - Some transfers from Kuda to Sterling Bank are failing temporarily and we’re reversing all failed transactions....
View ArticleService Degradation Affecting Transfers
Oct 18, 08:49 CETResolved - This incident has been resolved.Oct 18, 08:20 CETMonitoring - A fix has been implemented and we are monitoring the results.Oct 18, 07:58 CETInvestigating - Some transfers to...
View ArticlePersistent sign in Error
Oct 18, 10:15 CETResolved - This incident has been resolved.Oct 18, 09:35 CETMonitoring - A fix has been implemented and we are monitoring the results.Oct 18, 08:50 CETIdentified - The issue has been...
View ArticleSome Banks Are Not Processing Transfers Sent to Them
Oct 18, 15:04 CETResolved - This incident has been resolved.Oct 18, 14:46 CETIdentified - Some transfers from Kuda to Sterling Bank are failing temporarily and we’re reversing all failed transactions....
View ArticleSome Banks Are Not Processing Transfers Sent to Them
Oct 19, 04:34 CETResolved - This incident has been resolved.Oct 18, 15:05 CETInvestigating - Some transfers from Kuda to GTBank are failing temporarily and we’re reversing all failed transactions....
View ArticleService Degradation Affecting Transfers
Oct 24, 00:30 CETResolved - This incident has been resolved.Oct 23, 23:56 CETMonitoring - A fix has been implemented and we are monitoring the results.Oct 23, 23:39 CETInvestigating - We are currently...
View ArticleFailed Transaction Reports Are Unavailable
Oct 27, 13:31 CETInvestigating - Users can’t report failed transactions at selfhelp.kuda.com at the moment. We’re looking into this, and we’ll fix it as soon as possible.
View ArticleService Degradation Affecting Transfers
Oct 30, 21:16 CETResolved - This incident has been resolved.Oct 30, 20:00 CETIdentified - NIBSS, the settlement partner for all banks, is fixing a downtime but Kuda-to-Kuda and Kuda-to-PalmPay...
View ArticlePersistent Login Error
Oct 31, 09:29 CETResolved - This incident has been resolved.Oct 31, 09:08 CETMonitoring - A fix has been implemented and we are monitoring the results.Oct 31, 08:48 CETIdentified - Some Android users...
View ArticleService Degradation Affecting Transfers
Nov 1, 08:04 CETResolved - This incident has been resolved.Oct 31, 11:37 CETIdentified - NIBSS, the settlement partner for all banks, is fixing a partial degradation with transfers, but Kuda-to-Kuda,...
View ArticleSome Banks Are Not Processing Transfers Sent to Them
Nov 1, 18:36 CETResolved - This incident has been resolved.Nov 1, 15:49 CETIdentified - Some transfers from Kuda to OPAY are failing temporarily and we’re reversing all failed transactions. Please,...
View ArticlePartial Degradation Affecting Transfers
Nov 1, 18:41 CETIdentified - NIBSS, the settlement partner for all banks, is fixing a partial degradation affecting transfers. However, Kuda-to-Kuda, Kuda-to-Palmpay, Kuda-to-OPAY and...
View ArticleSome Banks Are Not Processing Transfers Sent to Them
Nov 2, 11:37 CETResolved - This incident has been resolved.Nov 2, 09:38 CETIdentified - Some transfers from Kuda to MoniePoint are failing temporarily and we’re reversing all failed transactions....
View ArticleSome Banks Are Not Processing Transfers Sent to Them
Nov 2, 11:37 CETResolved - This incident has been resolved.Nov 2, 09:37 CETIdentified - Some transfers from Kuda to OPAY are failing temporarily and we’re reversing all failed transactions. Please,...
View ArticleSome Banks Are Not Processing Transfers Sent to Them
Nov 3, 19:47 CETResolved - This incident has been resolved.Nov 3, 16:27 CETIdentified - Some transfers from Kuda to Ecobank are failing temporarily and we’re reversing all failed transactions. Please,...
View ArticleChats and Emails to Support Team Are Not Being Delivered.
Nov 5, 07:39 CETResolved - This incident has been resolved.Nov 5, 07:07 CETIdentified - Chats and email to our support team are not being delivered. We are looking into this with our service provider...
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